Downloading Documents

On the Documents page, you can see all documents related to your account. To download, click the download icon next to the desired document.

To download a document related to a specific record on the portal, follow these steps:

Open the related page; for example, open the Order Status page.
Find the record to work with.
There may be documents at the header and detail levels. Drill down to find the document you need.

Note: Not all portal records can have documents attached.
Click the download option for the document. Depending on your browser, you may be given options to open or save the document file, or to simply click the document name to open it.